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Your Questions are Answered


What do you need to do a Custom Artwork for Me?

To have your very own Custom Artwork done by me, all I need from you is a good quality, high resolution, COLOUR, JPEG File of the Image you would like me to paint.

Simply add your Image file to your Order Form or Email it to me directly and I will take care of the rest.


How long does it normally take to create a Custom Artwork?

Depending on time of year and demand, your Custom Artwork will be finished and ready to post within 2 to 4 weeks.

If you require your artwork finished and delivered in time for an occasion or event, I would suggest you contact me prior to ordering it so I can pencil you into my diary, allowing me enough time to fit your piece into my schedule before you confirm your order.

As you can appreciate, I have no control on how long Postage/Delivery will take, so please ensure that you order your Artwork well in advance to allow extra time for delivery.


How do I Order and Pay for my Custom Artwork?

To order one of my Custom Artworks, you'll need to do two things...

  1. The first thing is to order and pay for what you need from my SHOP;
  2. You will be able to pay for your order via PayPal.  *If you don't have a PayPal account, that's not a problem. You can still pay for your order using your Credit Card, via PayPal's secure website, WITHOUT the need to setup a PayPal account :) 
  3. Once you've completed your order, you'll then be required to complete a CUSTOM ARTWORK ORDER FORM with all the necessary details I need to start your artwork, including the JPEG Image that I'll require to use as a reference.

If you have any questions or problems during your order, please CONTACT ME so I can assist you further.


What size are the Paintings and are they aleady Framed?

I have a standard size for all of my Custom Artworks which is - The actual Painting Paper Size is 12x16 Inches (305x406mm).

Your Custom Artwork will be delivered Mounted with a WHITE MATT BOARD, making the finished size of the artwork and matt = 16x20 inches.

You will then be able to go to your local framers or department store and purchase a frame that suits your needs and decor. 


 

CAN I GET A REFUND OR MAKE CHANGES TO A CUSTOM ARTWORK?

To view my Refund/Returns and Copyright Policies, please CLICK HERE for more details.